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How do I determine the kind of Iconasys turntables that I have?

Step-by-step guide

Power Adapter Specs

All Silver Series turntables have the following adapter specs shown in the picture below.  The Platinum Large series have an internal dimension of 2.5mm, instead of the 2.1mm shown in the picture.  The Platinum XL has only an AC cord and power needs to be set, via an internal switch, to either 110V or 220V. 

Starting with version 5.0 of Shutter Stream 360 Product Photography Software and version 1.0 of the Iconasys Turntable Controller Software, Iconasys has added support for stepper motor tables.  Our turntables now support two types of hardware for determining the table position:

  1. Encoder.  In the encoder models, we use a DC or AC motor to turn the table, while an encoder keeps track of the positions of the table.  
  2. Stepper.  In the stepper models, a stepper motor is used to tell the motor how many steps to rotate.

All Iconasys turntables use the same basic hardware controller to communicate with the computer, but it is important to know the table you're using so that the software can send the proper commands.  Here is a list of Iconasys turntables and how you can determine the kind of table you need to select:

Table KindNumber of
Versions
Determination Method 
and Specs
Notes
Standard USB1
  • Table's round base is made of plastic and:
  • Serial number starts with 0120 or 0130
  • Purchased in 2015-2019
  • Input: AC 110V/220V power adapter
  • Internal: DC 12V, 1A, 2.5mm connector
Medium size 11", Large 18" and older Large 19.7". AC or DC motor, maximum 72 steps per 360 degree rotation.
Discontinued in Q1 2019
Platinum MID 360 Product Photography Turntable1
  • Base is rectangular
  • Purchased in 2017-2019
  • Input: AC 110V/220V power adapter
  • Internal: DC 24V, 2.5A, 2.5mm connector
Medium, 19.75" (50 cm). Stepper motor with thousands of steps/rotation.
Discontinued 2019
Platinum LRG 360 Product Photography Turntable1
  • Base is round
  • Made of aluminum
  • Purchased in 2017-2018
  • Input: AC 110V/220V power adapter
  • Internal: DC 24V, 2.5A, 2.5mm connector
Large, 19.75" (50 cm). Stepper motor with thousands of steps/rotation.
 Platinum LRG 360 Product Photography Turntable2
  • Base is round
  • Made of aluminum
  • Purchased in 2018+
  • Shipping version is Mark II
  • Input: AC 110V/220V power adapter
  • Internal: DC 24V, 2.5A, 2.5mm connector
Large, 19.75" (50 cm). Stepper motor with thousands of steps/rotation.
 Platinum XL 360 Product Photography Turntable1
  • Base is square
  • Made of metal
  • Purchased in 2018+
  • Input: AC with 110V or 220V switch
  • Internal: DC 32V, 4A
Extra Large, 22" (56 cm). Stepper motor with thousands of steps/rotation.
Jewelry 360 Product Photography Turntable1
  • Base is square
  • Table is made of plastic
  • Input: AC 110V/220V power adapter
  • Internal: DC 24V, 0.5A
Small, 4" (10 cm), Stepper motor with thousands of steps/rotation.
Silver LRG 360 Product Photography Turntable1
  • Base is rectangular
  • Table is made of plastic
  • Input: AC 110V/220V power adapter
  • Internal: DC 24V, 2.5A
17.75" (45 cm). Stepper motor with thousands of steps/rotation.
Silver XL 360 Product Photography Turntable1
  • Base is rectangular
  • Table is made of metal
  • Input: AC 110V/220V power adapter
  • Internal: DC 24V, 2.5A
19.75" & 23.6" (60 cm). Stepper motor with thousands of steps/rotation.
1
  • Base is rectangular
  • Table is made of plastic
  • Input: AC 110V/220V power adapter
  • Internal: DC 24V, 2.5A
11.75" (30 cm). Stepper motor with thousands of steps/rotation.


If you are having trouble determining your turntable kind, please contact the Iconasys Support Team.