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OSDirectory LocationNotes

Windows
Shutter Stream

C:\Users\<<"Your-user-name">>\AppData\Local\IconaSys\ShutterStream

When backing up the tutum file, please make sure you do not add any extensions or change the name of the file in any way.

Windows
360 View Creator

C:\Users\<<"Your-user-name">>\AppData\Local\IconaSys\360 Product View Creator
Mac Shutter Stream/Users/<<"Your-user-name">>/Library/Application Support/ShutterStream/
Mac 360 View Creator/Users/<<"Your-user-name">>/Library/Application Support/iconasys/360 Product View Creator/

Note: On Mac, the Library file may be hidden.  In that case, open Finder and then click on Go / Go to Folder ... and enter: ~/Library

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Then navigate to the appropriate location:

Shutter Stream:
Shutter StreamImage Modified

360 View Creator:
Image Added

3.Uninstall the old version and also delete its installation directory off of your hard disk location (if it's not automatically deleted by the uninstall process):

OSDirectory LocationNotes
Windows
Shutter Stream 
C:\Program Files (x86)\IconaSys Inc\ShutterStream and C:\Users\<<"Your-user-name">>\AppData\Local\IconaSys

Delete the app from the apps list and remove it from the Recycle Bin also.

Windows 360 View CreatorC:\Users\<<"Your-user-name">>\AppData\Local\IconaSys\360 Product View Creator
Mac Shutter Stream/Users/<<"Your-user-name">>/Library/Application Support/ShutterStream/
Mac 360 View Creator/Users/<<"Your-user-name">>/Library/Application Support/iconasys/360 Product View Creator/

4. Reboot again and check that you DO NOT have the old version installed.

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