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To connect your camera, please follow these steps in this exact order:
1. Close Shutter Stream if it is open
2. Turn the camera ON
3. Connect the camera directly to computer via USB cord, without any USB port hub or cables longer than 6 feet, not media transfer cables jjust standard printer-like cable
4. Start Shutter Stream

This should now recognize camera and enable cameras live view directly after opening software. If camera is not recognized, please see next steps:

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