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I'm having problems with my Canon camera under Windows, with camera crashing or freezing.  What should I do?

Step-by-step guide

One thing you can try is to disable the Canon EOS startup utilities, so that they don't interfere with Shutter Stream.  Here is what you need to disable the Canon EOS utilities in Windows:

  1. Start your Task Manager
  2. Click on the Startup tab
  3. Disable all Canon EOS utilities, a sample of which is underlined in red.  If there are any others, please disable all.  To disable, right click and select Disable.
  4. Restart your computer.

 

Please note that Shutter Stream can only connect to Canon cameras via USB cables. No wireless support.

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